We want you to experience us as a “Simply Awesome Online Store”. To achieve this, our values include:
It all begins and ends with our customers, and their satisfaction. The GetGo Store was founded with one simple goal: provide amazing customer service through the sale of carefully curated products that we use ourselves. We focus on items that will get you excited about shopping again, because buying online should be fun!
Our Satisfaction Guarantee: We’re so confident you’ll love our products, we offer a 100% satisfaction guarantee. Don’t like something you bought? Tell us about it, and we’ll be happy to issue a suitable replacement, or a full refund.
We are an online-only store. As such, we aim to be a trustworthy source of products that are tested, reliable, and that we even use ourselves. Given our business model, we are not burdened by the operating expenses associated with physical retail stores, which in turn allows us to offer our goods at highly competitive prices.
As such, we do not subscribe to poor marketing tactics such as advertising higher retail prices offset by false discounts. We also do not believe in the need for pop-ups and unnecessary promotions.
Online Security & Privacy
Online shopping should be a fun, secure and trusted experience. To support the latter two aspects of this statement, we have partnered with PayPal as a secure payment gateway, accepting payments on behalf of all the major debit and credit cards.
Our priority is to stock everything we sell in various US-based warehouse fulfillment centers. We do this so that you can receive your goods quickly, using US-based courier/postal services.
We are not able to guarantee that all stock is equally available in all fulfillment centers, and as such you may be issued more than one tracking number, if goods are shipped from separate locations across the US.
All orders are processed within 24hrs of payment confirmation, excluding weekends and holidays.